Cancellation Policy:

We understand that, in the world of B2B SaaS, needs and expectations can change. If you find that our GoodieRun platform doesn’t meet your requirements, we’re here to help. Our cancellation policy covers the following conditions:

You may cancel your subscription within 14 days of signing up for a full refund, provided that no services have been utilized during this period.

After the initial 14-day period, you may cancel your subscription at any time, but refunds will be granted on a pro-rata basis for any unused portion of the service term.

To initiate a cancellation, please contact our customer support team with your account details and the reason for cancellation. Our team will provide you with instructions on how to proceed with the cancellation process.

Refund Policy:

Once we receive your cancellation request and confirm it meets the conditions of our cancellation policy, we will process your refund. Refunds are typically processed within 7-10 business days, and the following guidelines apply:

Refunds will be issued to the original payment method used at the time of purchase.

In the case of services, refunds may be granted on a pro-rata basis for any unused portion of the service term.

Please note that the processing time for refunds may vary depending on your financial institution. If you have any questions or concerns regarding our cancellation and refund policy, please don’t hesitate to reach out to our customer support team for assistance.